State Farm® Insurance Agent Lori Vance
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kenzie Carroll
March 25, 2026
"Skylar was amazing! Answered my 2892838 questions, really helped me get the BEST QUOTE for my insurance policy. Cannot recommend them enough."
"Thank you so much for sharing your experience, Kenzie. It's wonderful to hear that Skylar was able to assist you with all your questions and help you find the best quote for your insurance policy. Your recommendation means a lot to us, and we're delighted to have been able to support you. If you ever need further assistance, feel free to reach out."
Troy Dorsey
March 20, 2026
"Been a client for years - very happy with the prompt attention and careful consideration to any of my weird issues. Katherine was very helpful the most recent time I worked with them."
"Thank you, Troy, for sharing your experience. It's wonderful to hear that you've been satisfied with the prompt attention and careful consideration you've received over the years. We're glad Katherine could assist you effectively during your recent interaction. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Gary White
March 18, 2026
"I have never had a more pleasant experience than I had with Logan getting vehicle and renter insurance. Very helpful and very courteous. Could not ask for any better service. Thanks Logan"
"Thank you, Gary, for sharing your experience with us. It's wonderful to hear that Logan provided you with such helpful and courteous service while setting up your vehicle and renter insurance. Your feedback is greatly appreciated, and we're glad to know you had a pleasant experience."
Zoe Dailey
March 16, 2026
"Ashley was very helpful and kind! She got me a policy that was less than half of what I was paying with a competitor."
"Thank you, Zoe, for sharing your experience with us. It's wonderful to hear that Ashley was able to assist you in finding a policy that better suits your needs. We appreciate your feedback and are delighted to have you as part of our community. If you have any more questions or need further assistance, feel free to reach out."
leah strahin
March 11, 2026
"They did for me what no other insurance company would. Ashley was so helpful and great! I'm glad I found them"
"Thank you, Leah, for sharing your experience with us. It's wonderful to hear that Ashley was able to assist you in a way that made a difference. We're glad you found us and appreciate your kind words and support. Your satisfaction is our priority, and we're here whenever you need us."
Bill Johnson
March 5, 2026
"Lori Vance hooked me up really good with auto and renters insurance and I guarantee you nobody else could beat the price that she gave me thank you Lori."
"Thank you, Bill, for sharing your experience. It's wonderful to hear that our team was able to assist you with both auto and renters insurance at a competitive price. Your feedback is greatly appreciated, and we're glad to have met your expectations."
Michael David Parsons (7th Son)
March 3, 2026
"Can't say enough good words . I was with another insurance company during my claim and choose to go with the company that helped the most and with a way better rate . Thank you!"
"Thank you, Michael, for sharing your experience. It's wonderful to hear that our team could assist you effectively during your claim and offer you a better rate. Your feedback is greatly appreciated, and we're glad to have you with us."
Dynashia Lewis
February 23, 2026
"I had a great experience with Ashley. They helped me switch car insurance providers and got me a much lower rate. They were very kind, professional, and made sure I received every discount I qualified for. Highly recommend!"
"Thank you, Dynashia, for sharing your experience with Ashley. It's wonderful to hear that they were able to assist you in switching providers and securing a lower rate. Ensuring our customers receive all the discounts they qualify for is a priority, and it's great to know Ashley delivered on that. Your recommendation means a lot to us!"
Michael
February 19, 2026
"This agency has always been great. Logan was very personable and professional. From the very first online contact, to follow-ups and addressing my needs at a car dealership, he was quick to respond. He always had the correct answers and information. It was a pleasure dealing with someone who is great at their job. Thank you for your dedication."
"Thank you, Michael, for sharing your experience with our agency. It's wonderful to hear that Logan provided you with personable and professional service throughout your interactions. We strive to ensure our clients receive prompt and accurate assistance, and it's rewarding to know that Logan met your expectations. Your feedback is greatly appreciated, and we're glad to have been able to assist you effectively."
Martha Corley
February 16, 2026
"I Greatly appreciate Logan for helping Me with all My questions on getting My auto insurance. Keep Up the Great work!"
"Thank you, Martha, for sharing your positive experience. It's wonderful to hear that Logan was able to assist you with your auto insurance questions. Your feedback is greatly appreciated, and we're committed to maintaining the high level of service you experienced."
Kyle Harder
February 12, 2026
"My agent Katherine did an amazing job walking me through the process of switching some things around on my policy that I needed done. Very nice and professional!"
"Thank you, Kyle, for sharing your experience with us. It's wonderful to hear that Katherine was able to assist you effectively and professionally with your policy changes. We appreciate your feedback and are glad to know you had a positive experience. Your satisfaction is important to us, and we're here to help whenever you need it."
Valerie Alt
February 5, 2026
"I had a great experience working with Logan to get my policy set up. He was very kind and he worked diligently to make sure my families needs were met in the most affordable way possible. I couldn’t believe the amount of money he was able to save me and still met all my expectations as far as coverage without having to cut corners. Overall great experience, highly recommend!"
"Thank you, Valerie, for sharing your positive experience. It's wonderful to hear that Logan was able to assist you effectively and find a policy that meets your family's needs while saving you money. Your recommendation means a lot, and we're glad to have met your expectations. If you have any more questions or need further assistance, feel free to reach out."
Proudmama
February 5, 2026
"I first spoke to Ashley and she was very helpful and got me started. She even went out of her way to work past her shift to complete my payment, etc. I also spoke to Lori Vance with questions with the paper work I needed to sign and she answered all my questions and cleared up any concerns that I had. Wonderful ladies for sure."
"Thank you for sharing your experience. It's great to hear that Ashley was able to assist you so effectively and went the extra mile to ensure everything was completed smoothly. Lori is always happy to help with any questions, and we're glad she could provide the clarity you needed. Your feedback is truly appreciated, and we're delighted to know you had a positive experience with our team."
Brody Buckets
February 4, 2026
"Ashley was great and communicated very quickly. It was nice to have someone respond and be there instead of having to call and be on hold to get answers. Ashley saved me over $800 a year with better coverages and dealt with me via email while I was working midnights. We had the deal done and finalized in hours and Ashley was able to explain my coverages better than my previous insurer! Thank you for reaching out and going beyond just another phone call that became repetitive."
"Thank you for sharing your experience with us. It's wonderful to hear that Ashley was able to assist you so effectively and provide you with better coverage while saving you money. We understand the importance of quick and clear communication, especially when managing a busy schedule. Your feedback is greatly appreciated, and we're delighted to know that Ashley made the process smooth and informative for you."
Betsy Riley
February 3, 2026
"Skylar is a really nice person to work with"
"Thank you, Betsy, for sharing your positive experience with Skylar. It's wonderful to hear that you found working with Skylar to be a pleasant experience. Your feedback is greatly appreciated and helps us continue to provide excellent service."
Stacey Watkins
February 2, 2026
"Lori was very helpful and explained everything in detail and answered any questions that I had"
"Thank you, Stacey, for sharing your experience. It's wonderful to hear that our team was able to provide detailed explanations and answer all your questions. Your feedback is greatly appreciated, and we're glad to know you had a positive experience with our service."
B L
January 29, 2026
"Kathryn provides great customer service. I am very pleased with her. Very professional and helpful."
"Thank you, Bill, for sharing your positive experience with Kathryn. It's wonderful to hear that her professionalism and helpfulness made such a great impression. Your feedback is greatly appreciated."
Debby Johnson
January 27, 2026
"Lori was awesome, she provided me with a great auto insurance quote and explained everything I needed to know as far as what was included with the policy. She also took the time to wait on the information I had to give her which was greatly appreciated. She’s a very pleasant agent to talk to. I highly recommend State Farm for your auto and homeowners insurances."
"Thank you, Debby, for sharing your experience. It's wonderful to hear that our team was able to provide you with a great auto insurance quote and explain all the details clearly. We appreciate your recommendation and are glad to know that Lori's patience and pleasant demeanor made a positive impact. Your feedback is invaluable to us."
Mary Strife
January 8, 2026
"Skyler provided me the information I needed and contacted Claims. She let me ask all the questions I wanted and explained everything. She made this process less stressful. I have always been happy with the service I get from This office. Both Ashleys and anyone else I have contacted. I'm very satisfied."
"Thank you, Mary, for sharing your experience with us. It's wonderful to hear that Skyler was able to assist you effectively and make the process less stressful. We're delighted to know that you feel satisfied with the service from our office, including both Ashleys and the rest of the team. Your feedback is greatly appreciated and encourages us to continue providing excellent service."
Kristie Christian
December 28, 2025
"Skyler has been the absolute best!!!! She is very patient and attentive, answers any and all questions I have. She is ALWAYS quick to respond, and happy to accommodate any changes I need. This State Farm agency is fabulous! I would highly recommend them, especially if you’re not knowledgeable about insurance. They are the agency you can trust!!!!"
"Thank you so much for sharing your wonderful experience with Skyler and our team! Your recommendation means a lot, and we're here to assist with any future needs you may have."
Logan
December 10, 2025
"She was very responsive. I was completely satisfied the way she helped me. She lowered my rate and got me a good rate and I would suggest this insurance firm and her out to anybody."
"Thank you, Logan, for sharing your positive experience. It's wonderful to hear that you were completely satisfied with the service and that your rate was lowered. Your recommendation means a lot, and we're glad to have been able to assist you effectively."
Mark Burney
November 13, 2025
"I usually do not write reviews but in this case, I feel I need to share my experience. I had the pleasure of speaking with both Lori Vance and also Ashley Hefner. I have been dealing a lot with my disabilities from the military and because of the pain that I suffer from it can be very difficult to communicate with me. They showed me so much professionalism and compassion that I felt appreciated. I hear a lot of people tell me think you for your service, but they took that to another level and showed me they were thankful in how they treated me. I want to say to you both thank you for treating me professionally and with respect. You gave me a great rate and exactly the insurance that I need. People like you both are the reason that I am proud that I served . Mark Burney"
"Thank you so much for taking the time to share your experience. It's wonderful to hear that Lori and Ashley were able to provide you with the professionalism and compassion you deserve. Your kind words mean a lot, especially coming from someone who has served. We're grateful for your trust in us and are pleased to know you received the insurance coverage you needed. Your feedback is truly appreciated."
Kyle Shaffer
November 11, 2025
"Wasn't even sure I was wanting to even change my insurance and was very on the fence about it but decided to at least explore my options and try and see what I could get so I ended up first talking to Jamie Murray and that woman could not have been more helpful and more open and willing to answer each and every single question I had no matter how painstaking it was and no matter how much detail I wanted and did everything with a smile and with a great attitude and honestly was probably the main reason I ended up switching my policies for my vehicle absolutely a five-star experience and you don't find that for anything in life get that woman a raise. Between her and the actual agent that she took me to for me to make the switch that's an All-Star duo in my opinion"
"Thank you so much for taking the time to share your experience! We’re thrilled to hear that Jamie Murray and our team were able to make your insurance experience smooth, informative, and even enjoyable. It means a lot to know their dedication and positive attitude made such a difference. We’ll be sure to pass along your kind words—they truly are an All-Star team! Thank you again for trusting us with your policies."
Tonya Grooms
November 4, 2025
"Skylar was kind and patient. She's quick and clear at explaining every aspect of the policy! She understood and answered all my questions! It was a pleasure doing business with her."
"Thank you, Tonya, for sharing your experience with Skylar. It's wonderful to hear that she was able to assist you with such clarity and patience. Your feedback is greatly appreciated and will be shared with Skylar and the team. We're glad to have been of service to you."
Logan Helmick
November 3, 2025
"Just got off the phone with Ashley Hefner, she helped explain everything about car insurance since I'm getting my first car and will be putting someone else as the primary driver. She was very knowledgeable and answered all my questions quickly. Will definitely be calling again soon!"
"Thank you, Logan, for sharing your experience with us. It's wonderful to hear that Ashley was able to assist you so effectively with your car insurance questions. We're glad she could provide the clarity you needed as you navigate getting your first car. We look forward to helping you again soon!"