State Farm® Insurance Agent Lori Vance
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Larry Tamburri
May 11, 2026
"From the beginning to the end, they answered all my concerns and now insure almost all of our possessions. Soon to be all. Good people who care."
"Thank you, Larry, for sharing your experience with us. It's wonderful to hear that all your concerns were addressed and that you feel confident insuring your possessions with us. We truly value your trust and are here to help with anything you need in the future. Your feedback means a lot to our team."
Judy Smith
May 10, 2026
"I recently had to file a claim and everything was taken care of quickly without questions. I also recently added a new vehicle to my policy, worked wirh Katherine and she was excellent to work with. Very professional and kind, she made the set up of my new policy so easy. Thank you Katherine!"
"Thank you, Judy, for sharing your experience with us. It's wonderful to hear that your claim process went smoothly and that Katherine provided excellent service when adding your new vehicle to your policy. We appreciate your kind words and your trust in us. Your feedback motivates us to continue delivering the best service possible."
Melissa Lituma
May 8, 2026
"Ashley did an amazing job! She was so helpful and got me a really great deal. She was very knowledgeable and helped me through the whole process. Thank you!!!"
"Thank you so much for sharing your experience with us! We're delighted to hear that Ashley was able to assist you effectively and secure a great deal. Your feedback is greatly appreciated, and we're glad to know that you felt supported throughout the process."
Joseph
April 30, 2026
"Well, I had a discussion with Logan. He was incredibly polite, efficient, and expedient. I know nothing about the area. He helped with information regarding the area my daughter is planning to rent, and though minimal, it was enough to know that there was an essence of caring and compassion. Both of which are quite lacking in today's society. Thank you Logan."
"Thank you, Joseph, for sharing your experience. It's wonderful to hear that Logan was able to assist you with such care and efficiency. We strive to provide compassionate service, and it's rewarding to know that Logan's efforts made a positive impact. Your feedback is greatly appreciated."
Bob Lovio
April 20, 2026
"Had a great experience with Katherine at the Cheat Lake ofc. She was extremely helpful and stayed online with me, while I fumbled thru the documents. Always cheerful and helpful. We need more agents like her."
"Thank you, Bob, for sharing your positive experience with Katherine at the Cheat Lake office. It's wonderful to hear how helpful and cheerful she was while assisting you with the documents. Your feedback is greatly appreciated, and we're glad to know that Katherine made a difference in your experience. We look forward to continuing to provide you with excellent service."
Cathryn
April 13, 2026
"I had been with USAA since 1984, but I could not get any discounts for having no accidents or being a customer for years. I contacted State farm bc my son had also left USAA. I didn’t initially switch over I wanted to be certain, after 6 months and trying to get a better quote, I switched. No pressure from State Farm, they told me, we’re here call us when you’re ready. Easy switch, took the time to view what we discussed months earlier."
"Thank you, Cathryn, for sharing your experience. It's wonderful to hear that you felt no pressure and appreciated the ease of switching to State Farm. We're glad we could assist you in finding a plan that meets your needs. Your feedback is invaluable, and we're here to support you whenever you need us."
rober H
April 2, 2026
"So my review was obviously reported and removed. I was with them for a year and my auto policy got canceled after modifying my policy (removing a vehicle). I hit a tow mirror that ended up causing me to make a claim. Found out that my policy was canceled. It caused no damage to my vehicle and State Farm ultimately handled the issue. Keep in mind I never received noticed I was canceled. Also I filed a civil suit and won after they assigned fault. I had a bundled policy and just decided to get a new auto loan after. About a month goes by and I get a cancellation notice stating that I requested to cancel my home owners policy. When the dust settled I lost a good bit of money and never had confidence in my policy. For the record o had never used an agent and just bought policies online. I’ll always shop annually for a policy as anyone should, but I’ll never consider State Farm even if they beat my rate."
Kenzie Carroll
March 25, 2026
"Skylar was amazing! Answered my 2892838 questions, really helped me get the BEST QUOTE for my insurance policy. Cannot recommend them enough."
"Thank you so much for sharing your experience, Kenzie. It's wonderful to hear that Skylar was able to assist you with all your questions and help you find the best quote for your insurance policy. Your recommendation means a lot to us, and we're delighted to have been able to support you. If you ever need further assistance, feel free to reach out."
Troy Dorsey
March 20, 2026
"Been a client for years - very happy with the prompt attention and careful consideration to any of my weird issues. Katherine was very helpful the most recent time I worked with them."
"Thank you, Troy, for sharing your experience. It's wonderful to hear that you've been satisfied with the prompt attention and careful consideration you've received over the years. We're glad Katherine could assist you effectively during your recent interaction. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Gary White
March 18, 2026
"I have never had a more pleasant experience than I had with Logan getting vehicle and renter insurance. Very helpful and very courteous. Could not ask for any better service. Thanks Logan"
"Thank you, Gary, for sharing your experience with us. It's wonderful to hear that Logan provided you with such helpful and courteous service while setting up your vehicle and renter insurance. Your feedback is greatly appreciated, and we're glad to know you had a pleasant experience."
Zoe Dailey
March 16, 2026
"Ashley was very helpful and kind! She got me a policy that was less than half of what I was paying with a competitor."
"Thank you, Zoe, for sharing your experience with us. It's wonderful to hear that Ashley was able to assist you in finding a policy that better suits your needs. We appreciate your feedback and are delighted to have you as part of our community. If you have any more questions or need further assistance, feel free to reach out."
leah strahin
March 11, 2026
"They did for me what no other insurance company would. Ashley was so helpful and great! I'm glad I found them"
"Thank you, Leah, for sharing your experience with us. It's wonderful to hear that Ashley was able to assist you in a way that made a difference. We're glad you found us and appreciate your kind words and support. Your satisfaction is our priority, and we're here whenever you need us."
Bill Johnson
March 5, 2026
"Lori Vance hooked me up really good with auto and renters insurance and I guarantee you nobody else could beat the price that she gave me thank you Lori."
"Thank you, Bill, for sharing your experience. It's wonderful to hear that our team was able to assist you with both auto and renters insurance at a competitive price. Your feedback is greatly appreciated, and we're glad to have met your expectations."
Michael “7th Son” Parsons
March 3, 2026
"Can't say enough good words . I was with another insurance company during my claim and choose to go with the company that helped the most and with a way better rate . Thank you!"
"Thank you, Michael, for sharing your experience. It's wonderful to hear that our team could assist you effectively during your claim and offer you a better rate. Your feedback is greatly appreciated, and we're glad to have you with us."
Dynashia Lewis
February 23, 2026
"I had a great experience with Ashley. They helped me switch car insurance providers and got me a much lower rate. They were very kind, professional, and made sure I received every discount I qualified for. Highly recommend!"
"Thank you, Dynashia, for sharing your experience with Ashley. It's wonderful to hear that they were able to assist you in switching providers and securing a lower rate. Ensuring our customers receive all the discounts they qualify for is a priority, and it's great to know Ashley delivered on that. Your recommendation means a lot to us!"
Michael
February 19, 2026
"This agency has always been great. Logan was very personable and professional. From the very first online contact, to follow-ups and addressing my needs at a car dealership, he was quick to respond. He always had the correct answers and information. It was a pleasure dealing with someone who is great at their job. Thank you for your dedication."
"Thank you, Michael, for sharing your experience with our agency. It's wonderful to hear that Logan provided you with personable and professional service throughout your interactions. We strive to ensure our clients receive prompt and accurate assistance, and it's rewarding to know that Logan met your expectations. Your feedback is greatly appreciated, and we're glad to have been able to assist you effectively."
Martha Corley
February 16, 2026
"I Greatly appreciate Logan for helping Me with all My questions on getting My auto insurance. Keep Up the Great work!"
"Thank you, Martha, for sharing your positive experience. It's wonderful to hear that Logan was able to assist you with your auto insurance questions. Your feedback is greatly appreciated, and we're committed to maintaining the high level of service you experienced."
Kyle Harder
February 12, 2026
"My agent Katherine did an amazing job walking me through the process of switching some things around on my policy that I needed done. Very nice and professional!"
"Thank you, Kyle, for sharing your experience with us. It's wonderful to hear that Katherine was able to assist you effectively and professionally with your policy changes. We appreciate your feedback and are glad to know you had a positive experience. Your satisfaction is important to us, and we're here to help whenever you need it."
Valerie Alt
February 5, 2026
"I had a great experience working with Logan to get my policy set up. He was very kind and he worked diligently to make sure my families needs were met in the most affordable way possible. I couldn’t believe the amount of money he was able to save me and still met all my expectations as far as coverage without having to cut corners. Overall great experience, highly recommend!"
"Thank you, Valerie, for sharing your positive experience. It's wonderful to hear that Logan was able to assist you effectively and find a policy that meets your family's needs while saving you money. Your recommendation means a lot, and we're glad to have met your expectations. If you have any more questions or need further assistance, feel free to reach out."
Proudmama
February 5, 2026
"I first spoke to Ashley and she was very helpful and got me started. She even went out of her way to work past her shift to complete my payment, etc. I also spoke to Lori Vance with questions with the paper work I needed to sign and she answered all my questions and cleared up any concerns that I had. Wonderful ladies for sure."
"Thank you for sharing your experience. It's great to hear that Ashley was able to assist you so effectively and went the extra mile to ensure everything was completed smoothly. Lori is always happy to help with any questions, and we're glad she could provide the clarity you needed. Your feedback is truly appreciated, and we're delighted to know you had a positive experience with our team."
Brody Buckets
February 4, 2026
"Ashley was great and communicated very quickly. It was nice to have someone respond and be there instead of having to call and be on hold to get answers. Ashley saved me over $800 a year with better coverages and dealt with me via email while I was working midnights. We had the deal done and finalized in hours and Ashley was able to explain my coverages better than my previous insurer! Thank you for reaching out and going beyond just another phone call that became repetitive."
"Thank you for sharing your experience with us. It's wonderful to hear that Ashley was able to assist you so effectively and provide you with better coverage while saving you money. We understand the importance of quick and clear communication, especially when managing a busy schedule. Your feedback is greatly appreciated, and we're delighted to know that Ashley made the process smooth and informative for you."
Betsy Riley
February 3, 2026
"Skylar is a really nice person to work with"
"Thank you, Betsy, for sharing your positive experience with Skylar. It's wonderful to hear that you found working with Skylar to be a pleasant experience. Your feedback is greatly appreciated and helps us continue to provide excellent service."
Stacey Watkins
February 2, 2026
"Lori was very helpful and explained everything in detail and answered any questions that I had"
"Thank you, Stacey, for sharing your experience. It's wonderful to hear that our team was able to provide detailed explanations and answer all your questions. Your feedback is greatly appreciated, and we're glad to know you had a positive experience with our service."
B L
January 29, 2026
"Kathryn provides great customer service. I am very pleased with her. Very professional and helpful."
"Thank you, Bill, for sharing your positive experience with Kathryn. It's wonderful to hear that her professionalism and helpfulness made such a great impression. Your feedback is greatly appreciated."
Debby Johnson
January 27, 2026
"Lori was awesome, she provided me with a great auto insurance quote and explained everything I needed to know as far as what was included with the policy. She also took the time to wait on the information I had to give her which was greatly appreciated. She’s a very pleasant agent to talk to. I highly recommend State Farm for your auto and homeowners insurances."
"Thank you, Debby, for sharing your experience. It's wonderful to hear that our team was able to provide you with a great auto insurance quote and explain all the details clearly. We appreciate your recommendation and are glad to know that Lori's patience and pleasant demeanor made a positive impact. Your feedback is invaluable to us."